Your feedback is important to us

We value and appreciate receiving your compliments, suggestions or complaints so that we can improve our services.

We appreciate receiving compliments
If you are satisfied with the service you have received from us, please let us know.  It helps us to know that we are delivering our services to expectations and provides us with an opportunity to recognise staff that provide high quality service.

We value your suggestions
We see suggestions as an opportunity to improve our services.  Your suggestion are valuable to us and will be considered as part of our ongoing activities to improve our services.

We value your complaints about our services
Should our services not have met your expectations or if you have any complaint about our staff we would appreciate to know so we can change and correct the matter.


You may contact us directly by telephone or email, or alternatively leave a comment below.


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5 thoughts on “Your feedback is important to us

  1. I love this place, excellent service in a very pleasant and relaxing atmosphere. I would recommend anyone to pay the masseurs here a visit. Reading’s secret gem 🙂

  2. Nice welcome with jasmine tea. Unique and intimate experience. Warm and ambient atmidphere. Great selection of authentic Chinese giftware in the shop. Lovely staff with great banter.

  3. First visit today. Excellent massage by lovely therapist. I will be using this place regularly now.

  4. Just had a most relaxing massage with a delightful lady masseuse. She was very attentive to my comfort & made sure I was happy. This is my place to go whenever I am in Reading. Highly recommended.

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